Shipping Policy

Shipping Policy 

Key Information

• Cut off time: 10am EST 
• Handling time: 1-3 business days
• Delivery time: 5-7 business days
• Free shipping for all orders

• Excluded states:

  Alaska, American Samoa, Micronesia, Guam, Hawaii, Marshall Islands, Northern Mariana Islands,Palau, Puerto Rico, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, Armed, Forces Pacific.

  This shipping policy is part of our Terms and Conditions ("Terms") and therefore should be read alongside the main Terms.

  Order Confirmation:

  As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.

  Order Shipment:

  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within 3 business days of your order, feel free to follow up with us at hello@homegymmall.com

  No Shipping outside the USA.

  Cancellations

  You may cancel your orders at any point before we send it. Please contact us at hello@homegymmall.com or contact us at +1 (610) 557 9230

   

  Shipping Options

  Our base standard shipping is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order and it has been processed.  All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.

  Delayed Orders

  Max 2 days to dispatch and max 7 days for transit adds up to 9 days. If this time has passed and your order has not arrived, please stay patient and wait it out for 3 additional days - delays can occur for various reasons (weather, issue with the delivery service etc.). 

  If your order still hasn't arrived by then, contact us with your order number at hello@homegymmall.com or contact us at +1 (610) 557 9230.

  BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.

  Contact

  Email: hello@homegymmall.com

  Phone: +1 (610) 557 9230

  Address:

  Home Gym Mall  by Mithra Ecom. LLC

  30 N Gould St. Ste. R
  Sheridan, WY 82801

  Business Hours:

  Monday - Friday  

  08:00 AM To 04:00 PM EST