SB Fitness SuperSled

You may return your package/item/merchandise if it is unopened or damaged within 7 days after receiving it under the following criteria:

1) If you decide you do not want your non-damaged item after you have receive it, and you would like us to make arrangements to have your item returned, you may do so.  There will be a 20% re-stocking fee for returned items (20% of the total cost of the item, excluding tax,) deducted from the total refund, which will be processed within 5 business days from the time we receive it. Alternatively, if you would prefer a store credit or trade-in, you will receive full value instead (20% restocking fee will be waived.) Some items may be required to be securely banded onto a pallet in order to return. 
 
2) Once you open the box containing your item(s) / merchandise you may not return the item unless there are damages to the item beyond repair that was not evident or obvious when delivery took place.  All merchandise is covered under full warranty, and, if damages were to occur, we will gladly ship you any parts necessary to correct the damages along with a service provider, if necessary to perform repairs, according to the warranty coinciding with the particular item.  If damages are not repairable, we will pick up damaged merchandise and ship you a new item or in some cases let you keep the damaged item and ship you a new item.  Pictures must be taken and emailed to the Home Gym Mall email for proof of such damages. 

Home Gym Mall is committed to helping you in every aspect of your shipment, warranty, and returns.  We are willing to work with you to rectify any issue or situation that may occur.  We want you to be satisfied and pleased with the service we provide. Please don't hesitate to contact us for any reason.  Thank you for your business and support. 

To start a return, you can contact us at hello@homegymmall.com. 

If your return is accepted, we'll coordinate with the shipping carrier to have the returned item picked up (for big and heavy items) or send you a prepaid return label for small parcel. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@homegymmall.com.